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Type:
New Feature
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Status: Closed (View Workflow)
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Priority:
Critical
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 8.4.0
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Component/s: Instant Messaging, Chat
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Labels:None
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Funded by:
The old instant messaging infrastructure based on the external OpenFire Jabber server is causing many severe issue:
- synchronisation problems for users and groups
- per logged in user multiple threads are generated consuming 1MB of RAM per user even when idle
- updating of status messages causes many code roundtrips
- connection problems etc.
The chat just does not work well and causes many problems.
The solution is a new and fully integrated chat and messaging infrastructure:
- chat and messaging service, clustersave
- database persistance for messages
- modular message format that allows to extend a message with other elements than text (e.g. file attachment, canvas drawing commands etc, just an option for the future).
Features:
- chat one-to-tone
- chat in a group (group or course)
- chat anonymous or with real name
- chat log
- download and delete of chat log for administrative users (group and course)
- archive chat log on course delete
- interrupt mode: when in QTI test, SCORM etc.
Status:
- 3 state implemented:
- available (messages delivered instantly opening the chat window)
- do-not-disturb (messages indicated in top navigation (as today), delivered when user clicks the icon)
- unavailable (messages indicated in top navigation (as today), delivered when user clicks the icon)
- not delivered messages (user is offline) are delivered after next login (envelope in top navigation). In addition, a standard notification should be triggered (synthetic notification or something